CI Response & Recovery Toolkit — Basic
When the worst happens, your managers need to know exactly what to do.
Most organisations have no plan. They rely on instinct, panic, and hope. The CI Response & Recovery Toolkit changes that — giving your managers a clear, step-by-step system to follow from the first 30 minutes through to long-term recovery.
Written by a specialist with over 20 years of experience supporting organisations through critical incidents, line-of-duty deaths, suicides, bereavements and major trauma events. This is not policy documentation — it is a practical, immediately usable system that works in the real world.
Section 1 — Critical Incident Response & Recovery Manual: immediate response (0–24hrs), short-term response (Days 1–7), ongoing response (Weeks 2–6+)
Section 2 — Manager's Trauma Response Guide: what normal trauma responses look like, what to say, what not to say, when to escalate
Section 3 — Suicide & Sudden Death Protocol: how to communicate a death, language guidance, managing rumour, blame and emotional contagion
Section 4 — Loss & Bereavement in the Workplace Guide: types of grief, why standard compassionate leave is often unrealistic, how to support without overstepping
Section 5 — Return to Work & Recovery Framework: phased return model, cognitive capacity post-trauma, supporting neurodivergent staff
Section 6 — Templates & Plug-and-Play Tools: 8 ready-to-use templates, 3 master checklists, 2 quick reference cards — all ready to use immediately
PDF format — 45 pages — immediate automatic download on purchase
